Reference

Privacy Policy for Your tati99 Account

DANA, OVO, GoPay and QRIS payment data, device checks, and account contact records are covered in this tati99 Privacy Policy before you open an account.

DANA data handlingOVO and GoPay contextQRIS device checksWhatsApp privacy contact
tati99 Privacy Policy for Your tati99 Account
CONTACT PATHS

Three Ways to Reach Our Privacy Team

Privacy requests should go to a channel we can trace, because account data changes need a clear record. We answer through WhatsApp, live chat and email, with Indonesian support hours from 09:00 to 23:00 WIB. For changes to account name, phone number, wallet link or login email, keep your registered phone nearby so we can confirm the request without exposing payment details in the wrong chat.

Team online

WhatsApp privacy help

Message our WhatsApp desk during 09:00-23:00 WIB with your registered phone number and a short request. We ask account questions before discussing DANA, OVO, GoPay or QRIS records.

Live chat account check

Open live chat from the logged-in account when you want faster identity matching. The chat team can pass privacy cases to account staff without asking you to paste full wallet screenshots.

Email privacy request

Send detailed privacy requests to [email protected] when you need a written trail. Include your account ID, registered phone, request type and the payment rail involved, but never send your password.

ACCOUNT SAFETY

Six Controls Around Your Account Data

We treat privacy as an account operation, not a slogan. Each control below connects to something you actually do: joining, signing in, choosing DANA or QRIS, opening Speed Blackjack, or asking support…

Account registration fields

When you join, we collect the phone number, login name and contact details needed to run your account. We do not need your social feed, address book or unrelated device files.

Payment reference handling

DANA, OVO, GoPay and QRIS records are stored as transaction references, time stamps and status updates. Support uses those references to match wallet activity without seeing your full app balance.

Device and session checks

We record device type, browser, IP range and sign-in time to spot unusual access. If your phone changes, we may ask for a fresh account confirmation before updating payment details.

Cookie use in the lobby

Cookies keep your session active and remember basic lobby preferences, such as returning to Royal Fishing or Speed Blackjack. You can clear browser cookies, but you may need to sign in again.

Retention and removal requests

We keep data only as long as needed for account operation, payment checks, dispute handling and legal record needs. Ask us to correct or remove eligible data through email or logged-in chat.

Staff access limits

Support staff see only the fields needed for your case, such as account ID, contact channel and payment status. Passwords are not visible to support, and reset steps run through account verification.

Privacy Policy Questions Before You Join

These answers focus on the privacy choices you make before and after creating an account. If you need a personal data action, contact us from the channel tied to your account so we can match the request safely. Access to any service area still depends on local law and is available only where local law permits.

We collect the details needed to create and protect your account, such as login name, phone number, contact channel, sign-in records and payment references. We do not ask for unrelated personal files during normal registration.

No. We store transaction references, payment status, time stamps and wallet labels needed to match your account activity. Your full balance inside DANA, OVO, GoPay or the QRIS app is not part of our account record.

Device and IP checks help us protect your account from unusual sign-ins and duplicate activity. If a login looks different from your usual phone or browser, we may ask for added confirmation before wallet changes.

Yes. Contact WhatsApp, logged-in live chat or [email protected] and include your account ID plus the detail you want changed. We confirm ownership before editing contact data or linked payment references.

We keep data while your account is active and longer where records are needed for payment checks, disputes, security logs or legal duties. When retention is no longer needed, we remove or reduce the data.

Cookies can remember your session and basic lobby preferences, including returning to Speed Blackjack or Royal Fishing. Clearing cookies does not delete your account, but it may sign you out of the browser.

Use [email protected] for written requests, WhatsApp for quick identity checks, or live chat after signing in. Never send your password; we confirm account ownership through registered details and account activity.